Privacy Policy

3.1 Information You Provide#

When you use Anxiety Checklist, we may collect:

• Account Information: Email address, password, language, country
• Profile Information: Age range, gender (optional), usage preferences
• Journal & Mood Entries: Notes, tags, or check-in responses you enter manually (stored securely and privately for your account only)
• Assessment Results: Scores from wellness tests (e.g., GAD-7, PHQ-9, DASS-21, OASIS, STAI, etc.) these are stored to track your personal progress only
• AI Companion Content: Messages you write to the AI Companion and, only if you choose, saved chat history and memory notes (see Section 7)
• Support Requests: Messages or attachments you send to our team
• Payment Information: Only processed by Apple, Google, or our secure payment partners (we never store full credit card data)

3.2 Information We Collect Automatically#

When you access our App or website, we may automatically collect:

• Device type and model
• Operating system and version
• IP address and general location (city-level)
• App version and usage patterns (e.g., feature frequency, session duration)
• Crash reports and performance logs
• Cookie and device identifiers, such as analytics and advertising cookie IDs on our website, and in the App an app instance ID and your device’s advertising identifier (on iPhone and iPad only if you allow tracking; see Section 14)
• Which link or ad led you to our website or to install the App (for example, a tap on an App Store or Google Play button on our website)

This helps us maintain and improve functionality, and understand which of our ads and links help people find the App.

3.3 Information from Third Parties#

We may receive data from:

• App Store/Google Play (purchase confirmation, subscription status)
• RevenueCat, our subscription management provider (subscription and trial status, renewals, and cancellations)
• Analytics, attribution and advertising partners (usage metrics, and which ad or link led to a website visit, an App install, a trial or a subscription; never your journal, mood or AI Companion content)
• Social or email integrations (only if you voluntarily connect an account)

7.1 What We Process and Why#

When you use the AI Companion, we process:

• Your Messages: The text you write, together with recent messages from the same conversation, so that a reply can be generated.
• Context You Allow Us to Use: If you have switched on memory, the notes it has saved about you, short summaries of your recent previous conversations, the next steps (“missions”) you agreed on, and your before-and-after ratings from exercises in the App.
• Exercise Activity: Which exercises it suggested, whether you opened or completed them, the ratings you give, and, if you save your chat history, any reflection you write after an exercise.
• Safety Information: The results of automated safety checks on your messages (see Section 7.4).
• Technical Records: For each message, a record that does not contain what you wrote, such as the time, the safety category assigned, the AI model used, the response time, usage volume, and error codes.

We use this information only to provide the AI Companion, keep it safe, prevent misuse, and check that it works reliably. We do not use your AI Companion content for advertising, and we do not use it to train AI models.

7.2 OpenAI, Our AI Service Provider#

Replies are generated by OpenAI, through its API. OpenAI also runs part of the automated safety checks and the search that finds relevant content in the App. To do this, we send OpenAI:

• Your messages and recent messages from the same conversation
• The context described in Section 7.1 that you have allowed us to use, and a short description of your account type and your saving choices
• Short search phrases describing what you need, and draft replies so they can be checked before you see them
• If you save chat history and have memory switched on, your saved conversations, so that short summaries can be created; and, when you delete or correct a memory, the old note and your saved summaries, so that the fact can be removed from those summaries

We do not send OpenAI your email address, password, payment details, or account ID. Your name is only sent if you asked the AI Companion to remember it.

The GAD-7 anxiety test on our website also uses OpenAI: when you ask for your results, we send your answers (never your name or email address) to OpenAI to generate a short analysis. We do not store your answers or the analysis.

OpenAI processes this data in the United States. See Section 11 for how we handle international transfers.

OpenAI’s API data policy states that it does not use data sent through its API to train its models by default. When we ask OpenAI to generate text, we switch off OpenAI’s option to store the response for later use. Under OpenAI’s own policy, OpenAI may still keep API data for up to 30 days, for example to monitor for abuse.

7.3 Your Choices: Chat History and Memory#

• Before your first conversation, the App shows a “Before you start” screen explaining what the AI Companion is, what is sent to OpenAI, and what we store. You can only start chatting after you tap Continue on that screen.
• Chat history is saved only if you switch on “Save my chat history”. If you do not, your conversation is kept only temporarily on our server while you use it (for up to 3 hours) and is not saved to our database.
• Memory is off until you switch on “Remember helpful notes”. Memory notes are short facts you stated, such as your goals or what has helped you.
• Saving chat history and memory is only available for registered accounts with an email address, after you confirm the account is yours with a 6-digit code we email to you. To check this confirmation later, we keep a one-way coded (hashed) form of your email address.
• If you do not save chat history, the records of exercises suggested in that conversation, and any ratings you gave for them, are deleted automatically after about 24 hours.
• You can switch either setting off at any time in the App. Switching a setting off stops future saving and use, but does not delete what is already saved. Use the delete options in Section 7.5 for that.

7.4 Automated Safety Checks#

• Every message you send is checked automatically before a reply is shown: by OpenAI’s moderation service, by an AI classifier that reads the recent conversation, and by fixed word-matching rules.
• If these checks suggest you may be at risk, for example of self-harm or a medical emergency, the AI Companion replies with a safety-focused message and a link to our Get help now page instead of suggesting exercises.
• Replies are also checked automatically before you see them, and are replaced with a standard message if they fail those checks.
• The AI Companion cannot contact emergency services or anyone else on your behalf, and no one monitors conversations in real time.
• The safety category is stored with your saved messages and in the technical records described in Section 7.1.
• These checks only change how the AI Companion replies. The AI Companion does not make decisions about you that have legal or similarly significant effects.

7.5 Retention and Deletion#

Saved chat history, memory notes, conversation summaries, missions, exercise records, and ratings are kept until you delete them or delete your account. In the App, you can:

• Correct or delete a single memory. We then also automatically try to remove that fact from your saved conversation summaries.
• Delete all memories. This also deletes your conversation summaries, but not your chat history.
• Delete all chat history. This deletes your saved messages. Memories and summaries are kept unless you delete them too.
• Delete all my AI data. This permanently deletes your conversations and messages, conversation summaries, memories, missions, exercise records and reflections, ratings, your AI Companion privacy choices, and your email confirmation for the AI Companion.

When you delete your account, all of the AI Companion data listed above is deleted as part of the deletion.

The technical records described in Section 7.1 do not contain what you wrote. When you use “Delete all my AI data” or delete your account, they are permanently unlinked from you and your conversations, so that only anonymous usage statistics remain.

Data held by OpenAI is kept as described in Section 7.2.

7.6 Legal Basis and Consent#

We process your AI Companion content, which is health data, on the basis of your explicit consent. You give it on the “Before you start” screen before your first conversation, and you give separate consent to save chat history and memory using the settings described in Section 7.3.

You can withdraw your consent at any time: stop using the AI Companion and use “Delete all my AI data”, which also resets your choices so that the “Before you start” screen appears again. You can also switch off chat history and memory separately. Withdrawing consent does not affect processing that took place before you withdrew it.

7.7 Your Rights#

The rights described in Section 12 apply to your AI Companion data. In addition to the controls in the App, you can exercise them by emailing [email protected].

14.1 Your Consent#

• If you visit from the European Union, the European Economic Area, the United Kingdom or Switzerland (based on the country of your IP address), or we can’t tell where you are, analytics and marketing cookies stay off until you choose “Accept all” or switch them on in Cookie settings.
• Everywhere else, analytics and marketing cookies are on by default and we show a notice. You can switch them off at any time in Cookie settings.
• We keep your choice in a first-party cookie for 12 months, then ask again.

14.2 How to Change Your Choices#

Use the Cookie settings button at the top of this page (also available on our Terms of Use) to change your choices at any time. If you switch a category off, we stop loading those tools and remove their cookies from our website where we can.

🍪Cookie settings

You can disable cookies in your browser settings, but some features may not function properly.

14.3 Tracking in the App#

• iPhone and iPad (App Tracking Transparency): We ask for your permission with Apple’s tracking prompt before the App lets AppsFlyer, the Facebook SDK or anyone else use your device’s advertising identifier (IDFA). If you choose “Ask App Not to Track”, the IDFA is not shared; we may still count installs and in-app events without it, including through Apple’s privacy-preserving attribution (SKAdNetwork). You can change this at any time in Settings → Privacy & Security → Tracking.
• Android (advertising ID): The App may use your device’s Google advertising ID for install attribution and ad measurement (AppsFlyer, the Facebook SDK and Firebase). You can reset or delete it at any time in Settings → Google → Ads (on some devices, Settings → Privacy → Ads). Once deleted, apps can no longer use it.